Privacy Policy

Depending on how you interact with Scholar Sphere Campus, we may collect information including:

Personal Information

• Full name;
• Date of birth, where required;
• Nationality, where required;
• Residential or correspondence address;
• Telephone number;
• WhatsApp number;
• Email address;
• Student registration information;
• Educational qualifications and entry requirements;
• Programme and course information;
• Identification information where required for registration, verification, examination, or certification purposes.

Payment Information

When you make a payment through our website or an authorized payment provider, we may collect information relating to the transaction, such as:

• Payment amount;
• Payment date;
• Transaction reference;
• Payment status;
• Programme or service purchased; and
• Other information required to verify the transaction.

Payment card and banking information may be processed by our authorized third-party payment service providers. Scholar Sphere Campus does not intend to store full card details on its own systems.

Academic Information

Where applicable, we may collect and maintain information relating to:

• Course enrolment;
• Attendance;
• Assignments;
• Assessments;
• Examination results;
• Academic progress;
• Certificates and awards; and
• Other student records.

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Website pages visited;
• Approximate usage information;
• Referring website; and
• Other technical information generated through website technologies.

We may use personal information for legitimate educational, administrative, operational, and business purposes, including:

• Processing student applications and registrations;
• Enrolling students in programmes;
• Providing online classes and educational services;
• Managing student accounts;
• Processing payments;
• Providing customer and student support;
• Communicating about classes, assignments, examinations, payments, certificates, and other academic matters;
• Maintaining attendance and academic records;
• Processing certificates and other academic documentation;
• Verifying student information;
• Improving our programmes and services;
• Managing our website;
• Sending relevant announcements, updates, and promotional communications where permitted;
• Detecting and preventing fraud or unauthorized activities;
• Maintaining security;
• Complying with legal, regulatory, academic, financial, or contractual obligations; and
• Protecting the rights and interests of Scholar Sphere Campus and its students.

By registering with Scholar Sphere Campus, you may receive communications relating to your programme, including:

• Class schedules;
• Class links;
• Attendance reminders;
• Assignment notices;
• Examination information;
• Payment reminders;
• Academic announcements;
• Certificate information; and
• Important administrative notices.

These communications are necessary for the provision and administration of our educational services.

Where permitted by applicable law, we may use your contact information to communicate information about:

• New programmes;
• Scholarships;
• Promotional offers;
• Events;
• Educational opportunities; and
• Other Scholar Sphere Campus services.

You may request to stop receiving promotional communications by contacting us or using an available unsubscribe option.

Please note that opting out of promotional communications does not prevent us from sending essential administrative or academic communications.

Scholar Sphere Campus does not sell or rent students' personal information to third parties.

We may share relevant information with trusted third parties where necessary to provide our services or fulfil legitimate business and educational functions.

These may include:

Payment Service Providers

Payment providers may process payment and transaction information when you make payments through our website.

Educational and Awarding Partners

Where necessary for enrolment, assessment, certification, verification, or academic administration, relevant student information may be shared with universities, awarding organizations, certification bodies, examination providers, or other authorized educational partners.

Technology and Service Providers

We may use third-party providers for services such as:

• Website hosting;
• Cloud storage;
• Email communication;
• Online learning platforms;
• Video conferencing;
• Payment processing;
• Data security;
• Website analytics; and
• Technical support.

Legal and Regulatory Requirements

We may disclose information where required by applicable law, court order, regulatory authority, government authority, or other valid legal process.

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the internet.

Our website may use cookies and similar technologies to:

• Maintain website functionality;
• Improve user experience;
• Understand website traffic;
• Analyze website usage;
• Remember preferences; and
• Improve our services and website performance.

You may manage or disable cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

Our website may contain links to third-party websites, platforms, educational partners, payment providers, social media platforms, or other external services.

Scholar Sphere Campus is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage users to review the privacy policies of third-party services before providing personal information to them.

Scholar Sphere Campus may retain student records for legitimate educational, administrative, financial, certification, legal, and regulatory purposes.

Records may include enrolment information, academic results, attendance, assessments, payment records, certificates, and communications relating to the student's programme.

The retention period may vary depending on the nature of the information and applicable requirements.

Our programmes and services may have specific age or entry requirements.

Where information relating to a student under the applicable age of consent is collected, Scholar Sphere Campus may require appropriate parental or guardian involvement or consent where required by applicable law.

Parents or guardians may contact us regarding information associated with a minor's enrolment where they are legally entitled to do so.

Students are responsible for providing accurate and up-to-date information.

If your personal information changes, you should notify Scholar Sphere Campus so that we can update our records where appropriate.

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• Request access to certain personal information we hold about you;
• Request correction of inaccurate information;
• Request information about how your data is used;
• Request deletion of information where legally applicable;
• Object to or restrict certain forms of processing where legally applicable; and
• Withdraw consent where processing is based on consent.

Certain information may need to be retained where required for legal, academic, financial, certification, or legitimate business purposes.

If Scholar Sphere Campus becomes aware of a security incident involving personal information, we will take reasonable steps to investigate, contain, and address the incident.

Where notification is required by applicable law, we will provide the relevant notifications in accordance with those requirements.

Some of our technology providers, educational partners, payment providers, or service providers may process information outside Sri Lanka.

Where personal information is transferred or processed internationally, we will take reasonable steps to ensure that appropriate safeguards are applied as required by applicable law.

Scholar Sphere Campus may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated “Last Updated” date.

We encourage students and website visitors to review this policy periodically.

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle personal information, please contact us:

Scholar Sphere Campus / Scholar Sphere (Pvt) Ltd, Inquiry centre, No. 40A, Soysakelle Road, Nawalapitiya, Sri Lanka.

Email: info@scholarspherecampus.com — Telephone / WhatsApp: +94 75 075 1215 / +94 77 127 1215 — Website: scholarspherecampus.com

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate period.